Frequently Asked Questions
Before You Get Here
- Can you help me find flights to Australia?
- Can you help me find flights within Australia?
- Do I need shots or vaccinations before coming to Australia?
- What visa's or passports do I need to travel to Australia?
- Do I need travel insurance to travel with Adventure Junkies?
About the trips
- What's the weather going to be like during the trip?
- What do the prices include/exclude?
- Are there any hidden charges not included in the trip cost?
- What gear do I need to bring?
- How much spending money should I bring?
- What happens if one or more of the activities I've paid for is cancelled because of the weather or other unforeseen circumstances?
- Where do I meet my group?
- How many people will there be on each tour and what is the common age range?
- What will the accommodation be like?
- What does the single surcharge give me?
- Is the single surcharge compulsory for individual travelers?
- Do you make provisions for special dietary needs?
- How much free time will I have?
- Will I have access to the internet during the trip?
- How can my friends and family contact me in case of an emergency?
About Australia
- What is the size and population of Australia?
- What time is it in Australia?
- What's the currency in Australia and where can I change money?
- Will my electrical appliances work?
- What is the minimum drinking age?
Can you help me find flights to Australia?
We try to keep up to date with the major airlines and any discounts or offers that might be advertised for flights to Australia, so feel free to email us for any information we can offer. Some useful airline links to shop around on are:
Air New Zealand - www.airnz.co.nz
Qantas - www.qantas.com.au
British Airways - www.britishairways.com
Cathay Pacific - www.cathaypacific.com
Singapore Airlines - www.singaporeair.com
Japan Airlines - www.japanair.com
Emirates - www.emirates.com
Air New Zealand - www.airnz.co.nz
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Can you help me find flights within Australia?
Many international flights will arrive in Brisbane, Sydney or Melbourne and depending on your itinerary you may need one or more internal flights. Let us know your dates of arrival into Australia and we will happily shop around for prices for you. For internal fares have a look at:
Virgin Blue – www.virginblue.com.au
Jet Star – www.jetstar.com.au
Qantas – www.qantas.com.au
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Do I need shots or vaccinations before coming to Australia?
The World Health Organization indicates that there are no vaccination requirements for any international travellers visiting Australia.
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What visa's or passports do I need to travel to Australia?
All visitors to Australia must carry a passport that is valid on arrival to the country. Visitors from New Zealand do not need a visa to enter Australia, but for most citizens of other countries you must obtain an Electronic Travel Authority (ETA) before travelling to Australia. An ETA allows the holder to travel to Australia for up to 3 months at a time over a 12 month period. For more information see: www.immi.gov.au/e_visa/eta.htm
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Do I need travel insurance to travel with Adventure Junkies?
Travel insurance is essential for all Adventure Junkies Australian multi-activity vacations. Insurance must indicate that you have cover for at least medical expenses and emergency repatriation. Please see the essential info section for more details. World Nomads provide excellent insurance for customers all round the world and can be found at: www.worldnomads.com
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What's the weather going to be like during the trip?
During April to September when we conduct most of our trips the maximum temperatures are generally 20-30 degree Celsius or 60-85 degree Fahrenheit. This is the winter for Australia but due to our proximity to the equator this is generally a very pleasant time to visit Queensland. During the peak of summer (December to January) maximum temperatures will rise to 25- 35 degree Celsius or 75- 95 degree Fahrenheit. Because of the heat we have fewer trips during this time. Due the clear, unpolluted atmosphere and warm weather sunlight is stronger than much of Europe or North America, as a result people generally burn quicker than at home.
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What do the prices include/exclude?
Our trips are fully inclusive multi-activity tours. Breakfast and lunch is included every day, and dinner will be provided on the first and last night of any trip and also when the trip itinerary includes an overnight activity such as sailing. This gives some flexibility to explore some of the diverse and multi-cultural restaurants that contemporary Australia has to offer. Accommodations are chosen for their comfort and location. All transport is included as well as any back-up support necessary for a quality adventure holiday. Any additional activities not included in the itinerary can be arranged at extra cost either before you go, or while the trip is in progress.
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Are there any hidden charges not included in the trip cost?
The advertised price is the total price to pay for everything stated in our OZ Adventure tour, OZ Adrenalin tour and OZ Extreme tour. We do not charge a "local payment" in Australia and there are no hidden charges. In fact through our Mates Rates program we can often offer discounts to our standard trip prices. You will need to budget for evening meals at approximately $15-40 each depending on location and any other activities that you may want to book whilst on our trip.
Gratuities are discretional and although appreciated, not expected by our guides.
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What gear do I need to bring?
For a full gear list click here or see our Essential Info page.
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How much spending money should I bring?
At the bottom-end of the scale you could get away with simply enough money for extra dinners. More realistically you'll want to bring money along for a few souvenirs, as well as a night out in Cairns or Brisbane as well. Dinner at a restaurant will range anywhere from AU$20 up. A good example of local restaurants can be found here: www.ochrerestaurant.com.au
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What happens if one or more of the activities I've paid for is cancelled because of the weather or other unforeseen circumstances?
If an activity is cancelled through no fault of your own (most commonly because of the weather) we will attempt to book you on another activity during the tour of equal value. If this is not possible we will refund the net value of the trip that was not available. Please click here to see terms and conditions for more details.
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Where do I meet my group? |
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Where do I meet my group? |
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How many people will there be on each tour and what is the common age range?
We guarantee no more than nine customers on any one trip. By keeping the numbers down we are able to offer exceptional customer service that characterises an Adventure Junkies, Australian multi-activity holiday. Our commitment to responsible and ecologically sound tourism is further reason why we have guaranteed to keep our group numbers to single figures. The age of our clients varies from 20's through to 50's. We have found our typical customer is between the mid 20's to mid 30's in age and somebody who wants to fit as many adventure activities as possible into an amazing adventure experience.
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What will the accommodation be like?
Although you will be getting dirty doing our Australian multi-activty adventure trips during the day at night you will have high quality, luxury accommodation with modern furnishings with en-suites where available. Examples of exceptions to this standard may include camping or boat cabin accommodation on overnight sailing excursions when outlined in the itinerary. Single travellers will be twinned with same sex travellers for the advertised price where possible unless paying the single surcharge. For an example of the sort of accommodation you can expect on one of our holidays please visit: www.elysiumpalmcove.com.au
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What does the single surcharge give me?
The single surcharge will guarantee a solo traveller an individual room of the same quality of the doubles and twins that are offered to the rest of the tour.
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Is the single surcharge compulsory for individual travellers?
The single surcharge is not compulsory and we will try to twin you up with another member of the same sex on the tour, but if this is not possible the single surcharge does apply.
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Do you make provisions for special dietary needs?
We can make provisions for any special dietary needs. Once you make a booking please provide details on the booking form of any special diet or other requirements you might have. This is your holiday and we will do all we can to cater to your needs. We are familiar with some common dietary requirements. Examples that we can work around include: vegan (no meat or animal products); vegetarian (no meat products); pescatarian (vegetarian, but eat fish); no red meat (eat chicken & fish); gluten intolerant (no wheat, bye, barley or oats); lactose intolerant (no dairy products). Please be aware that you will still need to notify us of such dietary requirements.
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How much free time will I have?
While on our Australian multi-activity adventure tours you will have a limited amount of free time during the day. The itinerary is designed to be a non-stop adventure holiday. But don't worry there'll be plenty of time for photos, a laugh and of course the evenings are free to unwind or check out the night spots in some of the more built up locations.
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Will I have access to the Internet during the trip?
You will have access to the Internet at every night along the trip except for the two nights sailing adventure in the Whitsundays.
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How can my friends and family contact me in case of an emergency?
Our team will be available to take any communications while you are on our trips, whether it's over the phone or by email. Our tour leader will at all times be available for contact from the base for any important messages that your friends or family might want to pass onto you.
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What is the size and population of Australia?
Australia has a population of 22 million people. Brisbane is the capital city of Queensland with a population of roughly 2 million people. Australia is a large country and comparable to the USA (excluding Alaska). All of Europe including the United Kingdom and Ireland would also fit into Australia with room to spare.
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What time is it in Australia?
The eastern seaboard of Australia is 10 hours ahead of GMT (Greenwich Mean Time). We are one of the first countries in the world to see in the New Year. Check out what time it is right now in Australia, in New South Wales and Queensland.
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What's the currency in Australia and where can I change money?
The currency in Australia is the Australian dollar. Visit www.xe.com for any currency conversions you need to do. You can exchange money at the airport, for a small fee or at any bank for no charge. Credit cards can be used at most except for the remote location and generally have good exchange rates, slightly behind them are travellers checks.
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Will my electrical appliances work?
Electricity is supplied throughout Australia at 230/240 volts (50 hertz), although most hotels and motels provide 110 volt AC sockets (rated at 20 watts) for electric razors only. For all other equipment, an adaptor / converter is necessary, you can purchase these at the airport, and most electric stores.
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What is the minimum drinking age?
18 years at the time of print. Proof of age is often required
Please Contact Us if you have any other questions we can help you with.
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